About Newcastle Boiler Maintenance
Newcastle Boiler Maintenance isn't just another boiler servicing and repair company. We're a team built on local expertise, customer focus and a genuine desire to keep your home warm and safe throughout the year.
A team you can trust in Newcastle
Our aim is to provide exceptional boiler services to residents of Newcastle upon Tyne and the surrounding areas. We have grown steadily over the years, but our core values have not changed. Every member of our team is highly trained, and we are a Gas Safe registered company, so all servicing, maintenance and repair work meets the highest safety standards and industry regulations.
Newcastle Boiler Maintenance Ltd (company number 14711939) is registered at 18 Harle Close, East Denton, Newcastle upon Tyne, NE5 5EH. We are not a national call centre or a franchise — when you ring 07311 363 030 you are speaking to the people who will be in your home.
Confidence in every service
Boiler issues are stressful and disruptive, so we work hard to inspire confidence from the first phone call. Our engineers take the time to explain the problem and set out the repair clearly, so you can make an informed decision about your boiler. We have extensive experience across a wide range of boiler makes and models, from modern condensing combis to traditional heating systems.
Customer satisfaction at our core
We believe in cost-effective services you can rely on, whatever your budget, through competitive pricing and transparent charges. There are no hidden fees or surprise costs — you get a clear quote upfront. For elderly and vulnerable customers we run a 24-hour emergency boiler repair service with no additional call-out charge.
Same-day service across Tyneside whenever possible
A boiler breakdown in the colder months cannot wait, so we aim to offer same-day service wherever we can. Our engineers work across Newcastle and the surrounding areas, arriving equipped to diagnose the fault and, in most cases, fix it on the same visit. Our vans carry a comprehensive range of spare parts, which keeps repeat visits to a minimum.
Reputation built on 400+ five-star reviews
More than 400 Google reviews at a 5.0 average is not something you can buy. It comes from turning up when we say we will, explaining the work clearly, charging fairly and leaving homes clean and tidy. You can read our reviews or check them directly on Google.
How we work
- No call-out charge — you know where you stand before we arrive.
- Clear pricing agreed before any work begins.
- Diagnosis first, so parts are replaced for a reason.
- Plain English explanations, never a hard sell.
- Dust sheets down and work areas left clean.
What you can expect from us
Customer Care is Our Priority
We understand the importance of a functioning boiler in your home, so we prioritise exceptional customer service from the moment you call. Our hundreds of 5-star Google reviews across Newcastle speak for themselves.
24/7 Support for Vulnerable Customers
Boiler emergencies are especially stressful for elderly and vulnerable people, so we offer a 24-hour call-out service with no additional fees for those in need across Tyneside.
Affordable Solutions
Everyone deserves quality boiler services without breaking the bank. We offer competitive rates across Newcastle, so you receive excellent value for money.
Professional Expertise
Our team of highly skilled, Gas Safe registered engineers has extensive experience in every aspect of boiler maintenance and repair, with a focus on safety and efficiency.
First-Time Fixes
Our engineers carry a comprehensive range of spare parts, allowing us to fix most boiler problems on the first visit and get your Newcastle home warm again sooner.
No Call-Out Charge
We believe in upfront, transparent pricing, so we operate a no call-out charge policy — you know exactly what to expect before we even arrive.
What Newcastle homeowners say about us
Abseloutley class. Came the same day fixed the issue. Not had any problems with my boiler since. Very quick and efficient service.
Masoud has just completed a repair and service of my Vaillant Combi boiler. He managed to fit me into his schedule at relatively short notice. He is an impressive technician; anticipating the source of my problem and having the replacement part to solve it. He completed the service of the boiler efficiently leaving my kitchen as clean as when he entered. I can highly recommend him and will definitely give him a call in the future.
Friendly, reliable and reasonably priced for boiler servicing, also very helpful and quick to come out when we had an issue. Was recommended to us by a friend, and would recommend to others.
Speak to a local Newcastle engineer
Call us for straightforward advice, or request a quote and we will get back to you.
Rated 5.0 from 400+ Google reviews · No call-out charge