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Boiler advice hub

Straightforward guidance from our Gas Safe registered engineers on the boiler and heating questions we are asked most in Newcastle homes.

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Boiler problems

Why does my boiler keep losing pressure?

Topping the boiler up every week is a symptom, not a fix. Here is what causes falling pressure, what you can safely check, and when to call an engineer.

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Boiler servicing

What should an annual boiler service include?

A service should be far more than a quick glance at the boiler. Here is what a thorough annual service covers and how to get the most from it.

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Heating efficiency

Why are some of my radiators not heating properly?

Cold at the top, cold at the bottom, or one room always chilly? Where a radiator is cold tells you a great deal about what is wrong.

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These guides are general advice. If your boiler is showing a fault, losing pressure repeatedly or you can smell gas, stop and speak to a Gas Safe registered engineer.

Still not sure what's wrong?

Call us for straightforward advice, or request a quote and we will get back to you.

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